Customer Reviews
Average Customer Review
(14 customer reviews) 23 of 23 people found the following review helpful
Great sound but unreliable operation,
November 19, 2008 zxtech (NY, United States) - See all my reviews
This review is from: Denon DCM-390 5 Disc CD Carousel w/ Built in HDCD Decoding (Electronics)
I've had 3 of these machines over the past couple of years. The first one, bought brand new, sounded great. After a few months, it started acting up - would not read discs at all or would skip, etc. Then I began to clean it regularly using a lens cleaner. That helped, but about a week after the each cleaning the machine would once again begin to function defectively.
After about 6 months, the tray (which is all plastic and not very substantial) would simply not open at times for no apparent reason. Turning the player off and back on helped alleviate this situation for a while. But eventually the tray just would not open at all. The machine was history.
I phoned Denon at the number on its website, but the phone went unanswered. It was a regular weekday so I was pretty amazed. The phone rang and rang - no voicemail, no machine...? This is supposed to be a high tech audio company, after all. Of course I tried a few more calls over the following couple of...Read more
21 of 21 people found the following review helpful
Simply TERRIBLE, and I've gone through TWO of them.,
October 19, 2008 D. Beck (San Francisco, CA) - See all my reviews
This review is from: Denon DCM-390 5 Disc CD Carousel w/ Built in HDCD Decoding (Electronics)
FEATURES:
Deceptive "Denon" Name. Not your father's Denon, let me assure you.
Weight. If it were any lighter it would be made of balsa wood.
Remote Control. The remote does not light up when used and does not have a power on/off button.
5-CD carousel, reads multiple formats, digital output: I have been unable to verify if these features exist because I haven't owned a Denon DCM-390 that works, and I've been through two of them.
EXPERIENCE:
I bought the Denon DCM-390 because it offered a lot of decoding features (mp3, wma, wav, HDCD decoding) and, well, it's a Denon. My last Denon CD player lasted over 20 years.
The DCM-390 didn't work out of the box. It would only sporadically read CD's -- and I'm talking about REAL CD's purchased from Amazon, not discs I burned on my computer. The problem was incredibly aggravating because it was nearly impossible to get the carousel to stop spinning as it searched through all...Read more
25 of 29 people found the following review helpful
A solid base for your Hi-End audio system,
July 21, 2007 Oleg Moskvin "scientist & photographer" (USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Denon DCM-390 5 Disc CD Carousel w/ Built in HDCD Decoding (Electronics)
The higher bit digital-to-analog conversion and the propriatory Denon signal processing really work here. The sound is bold, clear and natural at the same time. This device made me start to enjoy my collection of classical music CDs, as well as music in other genres. It revealed the potential o my AKG-240 monitor-class headphones as well. I recommend this player as a base for your future audiosystem if you want to upgrade from a general $200 stereo system. The good news is you don't need to spend a lot right away for other components to start enjoying the upgrade: believe it or not but simple plugging of this player to your existing system as an external signal source will make a noticeable difference! Yes, technically speaking, your $200 all-in-one system may have one or two orders of magnitude more harmonic distortions and you probably think it will ruine all the advantages of the clear signal from this player? Not at all! The right low-level signal processing will be immediately...Read more